OSHA Workplace Violence Prevention Training
Awareness-level training designed to help employees recognize, prevent, and respond to workplace violence hazards while promoting a safer and more secure work environment.
Course Overview
The OSHA Workplace Violence Prevention Training course provides workers and supervisors with essential knowledge to identify warning signs of workplace violence, understand risk factors, and implement prevention strategies. Topics include verbal threats, harassment, physical assaults, de-escalation techniques, emergency response procedures, reporting protocols, and employer responsibilities for maintaining workplace safety.
Who Should Enroll?
- Employees working in high-risk environments such as healthcare, retail, customer service, and public-facing roles
- Supervisors, managers, and HR personnel responsible for workplace safety and employee relations
- Security personnel and safety coordinators
- Workers seeking awareness of workplace violence prevention and response procedures
What You'll Learn
- Types and examples of workplace violence incidents and behaviors
- Common risk factors and warning signs associated with workplace violence
- Strategies for violence prevention and maintaining situational awareness
- Effective communication and conflict de-escalation techniques
- Procedures for reporting threats, incidents, and suspicious behavior
- Emergency response actions during violent or threatening situations
- The importance of workplace policies, employee training, and incident documentation
- Employer and employee roles in promoting a safe and respectful workplace culture
Regulatory References
Workplace violence prevention is addressed through OSHA’s General Duty Clause and industry guidance, including:
- OSH Act General Duty Clause: Section 5(a)(1)
- OSHA Guidelines: Workplace Violence Prevention for Healthcare and Social Service Workers
- Industry Best Practices: Violence prevention programs, hazard assessments, and employee training recommendations
By the end of this course, you'll be able to:
- Define workplace violence and identify its different types and modes
- Recognize common warning signs, hazards, and risk factors associated with workplace violence
- Understand the physical, emotional, operational, and financial impacts of workplace violence on employees and organizations
- Identify OSHA standards, employer responsibilities, and regulatory guidance related to workplace violence prevention
- Explore effective strategies and best practices for preventing workplace violence incidents
- Learn techniques for responding to aggressive, threatening, or violent behavior in the workplace
- Understand the purpose, components, and requirements of an Emergency Action Plan (EAP)
- Describe procedures for reporting, documenting, and investigating workplace violence incidents
- Outline the responsibilities of employers and employees within a Workplace Violence Prevention Program
- Discuss methods for developing, implementing, and maintaining an effective Workplace Violence Prevention Program
